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  <UL><H2 ALIGN="LEFT"><A NAME="P983_38638"></A><B><FONT FACE="Arial" COLOR="#0000a0" SIZE="4">Bookset Content Cannot be Found</FONT></B></H2>

    <UL><BR><FONT FACE="Times New Roman" SIZE="+0"><A NAME="P984_38669"></A>This topic addresses those instances where the Knowledge Builder client is known to function and provide access to one or more booksets located on the targeted Knowledge Builder Server (CD-ROM, local hard drive, remote networked computer).</FONT><BR>


<BR><FONT FACE="Times New Roman" SIZE="+0">Assuming the bookset content was complete when distributed and installed, these errors should not generally occur. When it does, the Knowledge Builder client will normally trap the error and redirect the user to a Troubleshooting page in the <I>Knowledge Builder Tools</I>.</FONT><BR>
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<TABLE BORDER="1" CELLSPACING="1" CELLPADDING="4" BORDERCOLOR="#808080" BGCOLOR="#ffffff">
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<TD BGCOLOR="#ffffff" BORDERCOLOR="#808080" VALIGN="TOP" WIDTH="206"><H1 ALIGN="CENTER"><B><FONT FACE="Arial" SIZE="2">Problem</FONT></B></H1>
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<TD BGCOLOR="#ffffff" BORDERCOLOR="#808080" VALIGN="TOP" WIDTH="206"><H1 ALIGN="CENTER"><B><FONT FACE="Arial" SIZE="2">Possible Cause</FONT></B></H1>
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<TD BGCOLOR="#ffffff" BORDERCOLOR="#808080" VALIGN="TOP" WIDTH="206"><H1 ALIGN="CENTER"><B><FONT FACE="Arial" SIZE="2">Action</FONT></B></H1>
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<TD ROWSPAN="3" BGCOLOR="#ffffff" BORDERCOLOR="#808080" VALIGN="TOP" WIDTH="206"><P><FONT FACE="Arial" SIZE="2">Bookset content page not found</FONT></P>
</TD>
<TD BGCOLOR="#ffffff" BORDERCOLOR="#808080" VALIGN="TOP" WIDTH="206"><P><FONT FACE="Arial" SIZE="2">A problem with the target bookset.</FONT></P>
</TD>
<TD BGCOLOR="#ffffff" BORDERCOLOR="#808080" VALIGN="TOP" WIDTH="206"><P><FONT FACE="Arial" SIZE="2">Refer to the support resources for the product or system the bookset supports in order to determine if a known problem exists.</FONT></P>
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<TR>

<TD BGCOLOR="#ffffff" BORDERCOLOR="#808080" VALIGN="TOP" WIDTH="206"><P><FONT FACE="Arial" SIZE="2">A Knowledge Builder server location containing the targeted bookset, which cannot be located by the client.</FONT></P>
</TD>
<TD BGCOLOR="#ffffff" BORDERCOLOR="#808080" VALIGN="TOP" WIDTH="206"><P><FONT FACE="Arial" SIZE="2">Contact you local system support group.</FONT></P>
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<TR>

<TD BGCOLOR="#ffffff" BORDERCOLOR="#808080" VALIGN="TOP" WIDTH="206"><P><FONT FACE="Arial" SIZE="2">A Knowledge Builder bookset, which has been corrupted on the server.</FONT></P>
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<TD BGCOLOR="#ffffff" BORDERCOLOR="#808080" VALIGN="TOP" WIDTH="206"><P><FONT FACE="Arial" SIZE="2">A corrupt bookset may require a re-install of the server-side components.</FONT></P>
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<TD ROWSPAN="3" BGCOLOR="#ffffff" BORDERCOLOR="#808080" VALIGN="TOP" WIDTH="206"><P><FONT FACE="Arial" SIZE="2">Link from one content page to another fails</FONT></P>
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<TD BGCOLOR="#ffffff" BORDERCOLOR="#808080" VALIGN="TOP" WIDTH="206"><P><FONT FACE="Arial" SIZE="2">Bad link</FONT></P>
</TD>
<TD ROWSPAN="2" BGCOLOR="#ffffff" BORDERCOLOR="#808080" VALIGN="TOP" WIDTH="206"><P><FONT FACE="Arial" SIZE="2">Provide feedback to Honeywell. </FONT></P>
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<TD BGCOLOR="#ffffff" BORDERCOLOR="#808080" VALIGN="TOP" WIDTH="206"><P><FONT FACE="Arial" SIZE="2">Missing content page</FONT></P>
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<TD BGCOLOR="#ffffff" BORDERCOLOR="#808080" VALIGN="TOP" WIDTH="206"><P><FONT FACE="Arial" SIZE="2">Corrupt bookset</FONT></P>
</TD>
<TD BGCOLOR="#ffffff" BORDERCOLOR="#808080" VALIGN="TOP" WIDTH="206"><P><FONT FACE="Arial" SIZE="2">Reinstall bookset</FONT></P>
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<TD BGCOLOR="#ffffff" BORDERCOLOR="#808080" VALIGN="TOP" WIDTH="206"><P><FONT FACE="Arial" SIZE="2">Link from KB function to content page fails</FONT></P>
</TD>
<TD BGCOLOR="#ffffff" BORDERCOLOR="#808080" VALIGN="TOP" WIDTH="206"><P><FONT FACE="Arial" SIZE="2">Corrupt bookset</FONT></P>
</TD>
<TD BGCOLOR="#ffffff" BORDERCOLOR="#808080" VALIGN="TOP" WIDTH="206"><P><FONT FACE="Arial" SIZE="2">Reinstall bookset</FONT></P>
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<TD ROWSPAN="3" BGCOLOR="#ffffff" BORDERCOLOR="#808080" VALIGN="TOP" WIDTH="206"><P><FONT FACE="Arial" SIZE="2">Link from Online Help, Control Builder, or other application to content page fails</FONT></P>
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<TD BGCOLOR="#ffffff" BORDERCOLOR="#808080" VALIGN="TOP" WIDTH="206"><P><FONT FACE="Arial" SIZE="2">Bad link</FONT></P>
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<TD BGCOLOR="#ffffff" BORDERCOLOR="#808080" VALIGN="TOP" WIDTH="206"><P><FONT FACE="Arial" SIZE="2">Provide feedback to Honeywell. </FONT></P>
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<TD BGCOLOR="#ffffff" BORDERCOLOR="#808080" VALIGN="TOP" WIDTH="206"><P><FONT FACE="Arial" SIZE="2">Missing content page</FONT></P>
</TD>
<TD BGCOLOR="#ffffff" BORDERCOLOR="#808080" VALIGN="TOP" WIDTH="206"><P><FONT FACE="Arial" SIZE="2">Provide feedback to Honeywell. </FONT></P>
</TD></TR>
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<TD BGCOLOR="#ffffff" BORDERCOLOR="#808080" VALIGN="TOP" WIDTH="206"><P><FONT FACE="Arial" SIZE="2">Corrupt bookset</FONT></P>
</TD>
<TD BGCOLOR="#ffffff" BORDERCOLOR="#808080" VALIGN="TOP" WIDTH="206"><P><FONT FACE="Arial" SIZE="2">Reinstall bookset</FONT></P>
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